Terms and Conditions

Please read the following information. You are deemed to have read and accepted our standard trading terms when you submit an order.

Please read the following information. You are deemed to have read and accepted our standard trading terms when you submit an order.

Dispatch
Orders are usually dispatched within 24 hours, excluding weekends. However, some items are not held in stock and ordered in from our suppliers as required, resulting in a delayed dispatch time. We’ll contact you where this applies.

Returns Policy
Orders are packaged to try and ensure that they do not get damaged in transit. In the event that you should receive damaged or faulty goods, contact us prior to returning the item, along with a copy of your invoice, for a replacement or refund. Please contact us regarding returns within seven days of receiving your order.

Payment
Website payment is by means of the PayPal secure payment system. See www.paypal.co.uk for further details. We accept cheques and will also dispatch goods on the basis of receiving purchase orders via Official Order Forms from schools, colleges and universities (UK only). With respect to purchase orders, dispatched goods remain the property of Psychology Stuff Ltd until full payment has been received by us.

Age 
By agreeing to our terms and conditions you are confirming that you are over the age of eighteen.  We do not collect the personally identifiable information from anyone under the age of eighteen that is necessary for us to process orders and maintain sales records. In addition, some of the DVDs that we sell are age-restricted.

Privacy 
As a customer, it is necessary for us to hold your personal data (name, address, e-mail and telephone number) for sales and records purposes. Such information is not shared with third parties, other than for the sole purpose of facilitating delivery of purchased goods (eg courier delivery of your order). See our Privacy Policy for further details.


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